Refund policy
1. Eligibility for Refunds
- Refunds are applicable only to purchases made directly through our website https://easyiron.my
- To be eligible, your request must be submitted within 7 days from the date of purchase.
- Items/services must be unused, in the same condition as received, and accompanied by proof of purchase.
2. Non-Refundable Items/Services The following are not eligible for refunds:
- Digital products once downloaded/accessed.
- Gift cards or promotional items.
- Services that have already been delivered or completed.
3. Refund Process
- Contact us at 010-214-3710 with your order number and reason for the refund request.
- Our team will review your request and notify you of the approval or rejection of your refund.
- If approved, refunds will be processed to your original method of payment within 5 business days.
4. Late or Missing Refunds
- If you haven’t received your refund after the stated period, please check with your bank or credit card company first.
- If you still have not received your refund, kindly contact us at 010-214-3710.
5. Exchanges (if applicable)We only replace items if they are defective or damaged. If you need an exchange, please contact us at 010-214-3710
6. Contact Us For any questions regarding this policy, please reach out to
Phone: 010-214-3710
Kindly revert to us once done from your end.
Thank you for your cooperation.
